Our Front Office

Ciera Elward

office manager and treatment planning coordinator

Ciera was born in Livermore, CA and raised in Pleasanton with a very unique upbringing that included riding in Rodeos, participating in 4-H raising animals, and growing up with her entire family in the Thoroughbred Race Horse industry .  She joined our dental practice in July of 2021. She has extensive dental experience and is a graduate of Walt Disney University at the Las Vegas Institute for cosmetic dentistry where she mastered the art of customer service . Ciera believes in the Ritz-Carlton way of customer service in a dental office, has infectious energy,  and greets everyone with a smile.  Despite having a history of dental trauma which began when she was in a rodeo accident, which included needing eleven root canal treatments, she still loves the dental community! She was truly inspired in 2008 by her boss/dentist that recreated her smile, changing her previous restorations and ultimately changing her life.


When she is not in the office she has many talents - including having her own Personalized Dental marketing side business and enjoys spending time with her husband Michael,  12 year old son AJ, her close family and friends, and her beloved dogs Scooter and the infamous troublemaker Ellie May….

Maria "Ailene" Galindo

practice support

Ailene joined our dental practice in 2006, having had years of experience in the general dentistry field since 1996 and has been integral in all facets of the front office when Dr. Mirhadi became the dental practice owner. She is a bay area native and very well versed in dental insurance policies. While she will be living in Vegas, she will continue to take care of our patients remotely and continue to assist the practice and care of patients. Committed to service, customer care, and customer relations, she facilitates communication between our patients and office operations. She married her husband in 2007 and has one wonderful stepson. She is dedicated to health and exercise and living life spiritually and to its fullest potentials. She loves to travel, spend time with her family, friends, and her dogs!

Pam Lothian RDA

scheduling coordinator

Pam began her dental career in 1975 as a registered dental assistant and has extensive knowledge of the dental community. She joined our administrative team in 2018 and strives to provide a welcoming and friendly environment for patients. She is constantly learning.  She is also very grateful to have joined such a caring, talented, and professional team who offers their patients exceptional care. Outside of her professional life,  Pam is extremely healthy - walking everyday and loves to read. She enjoys spending time with her large extended family and friends and is a long standing resident of Alameda, CA.

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